Improving usability & feature discovery of Contour, a visual data-analysis tool
(About)
Contour is one of the principal applications within Palantir Foundry that aims to empower users, regardless of technical expertise, to interact with large, intricate datasets in a visual, structured way.
After conducting internal audits and stakeholder interviews, my team identified a major challenge: the app's increasing complexity started to prevent users from fully leveraging its features and resulted in their inability to use the app without extensive training.
As a lead designer on this project, I focused on improving walk-up usability, feature discovery and overall user experience of the tool by redesigning the apps’s core toolbar.
(Role)
UX/UI design
Research
Illustration
Front-end support
Design highlights
(Outcome)
The redesign reduced required training sessions, substantially diversified feature usage, and enhanced overall tool engagement. It also established a precedent for visual documentation inside the platform, influencing other teams to introduce similar features.